Accommodating Food Allergies
・For guests with food allergies, we will endeavor to accommodate your needs to the best of our ability if the notification is submitted at least three days prior to your arrival date. ,
In such cases, we request that you submit the Pre-Stay Questionnaire Regarding Food Allergies, which we will provide you, to review how we can accommodate your requirements.
We will strive to eliminate individual allergens, such as shrimp for shrimp allergies, to the best of our ability. However, we may not be able to accommodate all allergens as flour, soy, and other ingredients may be contained in condiments, making it more challenging to isolate and eliminate individually.
Moreover, sensitivity to allergens varies by individual. While we may be able to eliminate certain food ingredients, we will not be able to completely eliminate trace amounts that may be present on cookware used for hotpots and other dishes.
Due to the operational constraints of our ryokan (traditional inn), it may be challenging for us to fully accommodate your requirements, and therefore, we cannot assume responsibility for your food allergies. For your safety, if you have severe allergies, please consult with your physician in advance.
Chef Satoshi Wada
Click here for the online questionnaire >> Click here to print and fill out >>
Season PV
Japanese garden can be enjoyed each season.
四季折々の散策が楽しめる日本庭園
Hot spring water with skin-beautifying effect.
美肌効果のある温泉
Tatami flooring in the hall and corridor and guest room
館内は廊下も客室も畳敷き
About day trip bathing
日帰り入浴について
“Tatami” rooms to feel taste of Japan
和の風情を感じる畳の客室
28 guest rooms with open-air baths
露天風呂付き客室が28室
We use the richest seasonal ingredients from Hokkaido
北海道の海の幸、山の幸満載の料理
We interact with all guests with the spirit of “Omotenashi”（Japanese hospitality）
心をこめたおもてなし
Basic Information
| In／Out | 15:00／11:00 |
|---|---|
| Style of accommodation | Japanese room |
| Toilets | Western style & Toilet with shower |
| Meals available | Evening meal & breakfast |
| Number of rooms | 35 rooms |
| Capacity | 134 people |
| Smoking/Non-smoking | Non-Smoking |
| English speaking ability | Yes |
Climate of Otaru, Hokkaido
(Temperature and Precipitation)
Annual Average Temperature: 8.8°C
Annual Precipitation: 1,281.6 mm
Statistics Period: 1991–2020
Source: Japan Meteorological Agency (JMA)
Caution
Our standard policy is a per-person charge which entitles each guest to one dinner and one breakfast for each night of stay, with a limit of 2 to 6 people per room.
Japanese Hospitality - OMOTENASHI -
Tatami room
畳
A tatami is a mat used to cover the floor in a Japanese room.
It’s made of bundled straw and covered with tightly woven rushes called igusa.Japanese sit down and lie directly on the tatami taking off their shoes here.
Japanese leather-soled sandals
下駄
Please take off your shoes within the hotel area.
When moving between facilities in the hotel, please use “Geta”(Japanese leather-soled sandals).
Toilet with shower
シャワー付きトイレ
The Japanese have been using toilets with shower for over 30 years.
These toilets allow you to wash yourself with water of a comfortable temperature, and to dry yourself with breezy air.
These toilets are also equipped with heated seats and bidet.
Yukata
浴衣
You will find a yukata in the guest room.
Yukata is a kimono-style sleepwear.
You can also wear this to the public bath or to the public eating area.
There are Samue and pajamas in the guest room.
※Samue is traditional Japanese home wear which has become the top and bottom set.
Futon
布団
At night, you sleep in futon on the tatami floor except certain guest rooms. The staff will spread out the futon on the tatami floor after you’ve finished the dinner.
Japanese tea and snacks to go with tea
日本茶とお茶請け
We'll serve you with Japanese green tea as a welcome drink upon your arrival.
Please also enjoy delicious Japanese confectionery together.
Automatic vending machine
自動販売機
A machine that gives out drinks you desired when coins or notes are inserted.
Internet access
インターネット
Free internet access is available.
Message from the Owner
When the demands of everyday life leave you feeling tired, sometimes a change of scenery is just what you need.
Even simply imagining a trip can lift your spirits and bring a little freshness and joy back into your daily life.
Surrounded by spacious gardens, our inn offers a variety of experiences that make the most of its natural setting. Roast marshmallows around the fire on our terrace, enjoy an authentic sauna surrounded by nature, join an early-morning garden yoga session, or simply take a leisurely stroll.
You can also enjoy oshiruko, a traditional sweet red bean soup, at our irori hearth café, experience a matcha tea ceremony in the lounge, taste our homemade soft-serve ice cream made with local milk, or end your evening with a strawberry parfait.
Throughout our spacious grounds, we have created little experiences for you to discover and enjoy at your own pace.
Our spa treatments are provided by our own trained staff rather than outside therapists, and we especially recommend our complimentary mini treatment.
If you would also like time for an afternoon nap or to lose yourself in a good book, one night may simply not be enough.
Instead of rushing from one sightseeing spot to another, we hope you will allow yourself to slow down. Spend time in our open, peaceful surroundings, reconnect with yourself, and enjoy the encounters and conversations you have with our staff along the way.
It would bring us great joy if Kourakuen could be a place where you can experience this kind of enriching and unhurried journey.
We look forward to welcoming you.
Message from the Okami
Our inn is a traditional Japanese hot spring inn surrounded by a beautiful garden rich in the nature of Hokkaido, just a 15-minute drive from the Otaru Canal.
Located at the entrance to the Asarigawa Onsen area, we are about one hour from New Chitose Airport and 30 minutes from Sapporo via the expressway. Despite this convenient location, our spacious grounds are nestled in a quiet residential neighborhood, offering a peaceful retreat away from the bustle of the city.
Our 26,000-square-meter garden, first created by a previous generation of our family in the early Showa period, is surrounded by trees over a century old. In early May, around 200 cherry trees burst into bloom, making the garden one of Otaru’s well-known cherry blossom spots.
From late May into June, wisteria and azaleas add their colors to the garden. In summer, visitors can enjoy Japanese snowball flowers, hydrangeas, and roses that we carefully tend throughout the year. Late October brings the autumn foliage, which is my favorite season, while in winter, the deep snow transforms the garden into a pure white landscape that brings a wonderful sense of peace.
Our inn has 35 guest rooms, 28 of which feature their own private open-air baths. The floors throughout the inn are covered with tatami, allowing guests to enjoy the warmth and atmosphere of traditional Japanese surroundings.
We hope every guest who stays with us will leave feeling refreshed in both body and spirit. With fresh flowers placed throughout the inn and the soothing waters of our hot springs, we strive to welcome each guest with heartfelt hospitality.
On our website, you can explore videos of the garden throughout the four seasons, as well as our cuisine, guest rooms, hot springs, and other facilities.
We hope you will take a moment to discover what awaits you here—and perhaps one day visit us to enjoy the flowers, trees, and changing beauty of our garden for yourself.
We sincerely hope that our paths will cross someday.
Accommodation facilities & more details
| Internet access | Yes（Wi-Fi） |
|---|---|
| Internet connection charges | No（Free） |
| Pets Allowed | No |
| Onsen hot springs on accommodation | Yes |
Charges
| Service & tax |
Service charge included Consumption tax NOT included SPA tax (150 yen) NOT included *New Year, Obon ,seasonal periods such as the GW may be subjected to a different price. |
|---|---|
| Most common charge style | Room with Dinner and Breakfast included (per person) |
| Child |
Age 10～12 Dinner and Breakfast with Futon and amenity 12,000 yen. Age 7～9 Dinner and Breakfast with Futon and amenity 10,000 yen. Age 4～6 Dinner and Breakfast with Futon and amenity 6,000 yen. Age 0～3 Free ※Option ： Dinner only 3,000 yen. |
| Payment | Cash,Credit Card (VISA,Master,Amex) |
| Cancellation | *Cancellation fee 2~3 day prior ：30% of the room rate 1 day prior ： 50% of the room rate Accomodation day ： 100% |
| ATM Use international cash cards and credit cards to withdraw Japanese yen! |
7-ELEVEN (Seven Bank ATMs)
ATM Address : 047-0152, Shinko, Otaru City, Hokkaido 1-10-14, Japan Google Maps |
Contact
| Name of accommodation | Otaru Kourakuen |
|---|---|
| Area | Otaru Asarigawa Onsen (Hokkaido) |
| Address | 18-2.Shinko 5. Otaru. Hokkaido |